Terms, Gift card

  • Gift card purchases are subject to a 14-day exchange and refund policy.
  • Gift cards are valid for 12 months from the date of purchase.
  • Gift cards cannot be exchanged for cash.
  • Accommodation bookings paid with gift cards can only be made through customer service or destination sales services by phone or email.
  • When loading more value to an existing gift card, the value will be loaded within 2-3 working days from purchase 
  • It is possible to get a receipt with tax itemisation for gift card purchases made at the online shop, if needed; contact our customer service by e-mail at asiakaspalvelu@holidayclub.fi or by telephone on +358 300 870 900
  • Holiday Club is not liable for delays in postal delivery during disruption in Postal services

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